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August 17, 2009

这是我对绿啊就坝事件的反思,因为很多事情耽误了,另外我也一直没有想好究竟该怎么入题。不过,择日不如撞日,咱们就开始聊聊,聊到哪里算哪里。

我的想法,是从两个方面来谈:

  1. 这件事情的影响
  2. 类似的事情,如果有一个大家都比较满意的解法,会是怎样的
我的基本出发点是:这个国家是我们的国家,这个政府做事,我们要有反馈。求同存异,有话好好说。
今天说的是这个LB事情的影响。我从信任的角度说,因为这个角度我考虑的比较多。说起来呢,人和人之间的关系,信任是最基本的了。推广到人和各个群体之间的关系,也是要基于信任的。
比如说吧,我信任我现实中的朋友,是因为我们之间有交往,有利益关系,所以我信任他们;我信任网络上面的朋友,是因为我和他们之间有网文的交流,而且我们之间没有什么利益关系,所以我没有什么理由不信任他们;这里有两层因素在起作用:一个是交往历史,一个是利益关系。
对政府和国家的信任也是一样。比如去年的两件大事:闹运会和地震。为什么这两件事情上面,很多中国人,包括很多对政府持批评态度的中国人,转而相信政府?因为办奥运和抗震救灾,只有中国政府才有这个能力去做,而且从政府以前的做法看,政府会把一个运动会办好,政府和国家也曾经抗震救灾,政府和国家有好的历史记录;另外,政府和国家做好这两件事情,也有更大的利益在里面。所以大家相信政府和国家。
可是到了今年,为啥LB这个事情,大家就转而不相信了呢?我先问一个问题:我们凭什么相信那两家公司?
是那两家公司有什么良好的历史记录么?他们是不是金山那样的牛掰公司,独力和盗版斗争多年,写出了很多虽然不卖座,但是依然很优秀的软件?没有。那么从利益来看呢?我就不多说了,大家都明白。
那么为什么还是有人相信了?比如在下?因为,信任是可以传递的,有工信部,财政部和外交部的背书,工信部和财政部是用4千万来背书,外交部是发言人在背书。
但是这种背书是有风险的,背书就像玩多米诺骨牌,在自己的面前放下一块牌,上面面写着:我是工信部,我希望大家象信任我一样,信任某某公司;于是这家公司就可以竖起自己的一块牌,写着:我是某某公司,请大家信任我的产品:LB。
可惜的是,LB这块牌,在纷繁复杂的PC环境里面,在食肉动物游荡的网络里面,轻易的倒下了。我记得在某个地方看到对某某公司的采访,说这款软件“经历了几十次测试”。据我所知,一款要在所有PC上面安装的软件,至少要经历几千次测试,而且要在各种软硬件环境中进行,这就是几百万次的组合。几十次?我真的希望我是记错了。
LB这块牌倒下了,于是它的开发公司的信誉也倒下了,4千万也跟着倒下了,跟着砸到了外交部发言人的身上。当时我看到很多人骂秦刚,我其实还是比较喜欢秦刚的风格,但是没办法,支持LB是他的工作,LB不行了,他也只好挨骂,不仅在网络上被人骂,还要在记者招待会上面被记者奚落,这也是工作的一部分。
除了外交部,财政部跑的比较快,被砸的也轻,工信部只好用内力把这次事件接下来。这次LB,网民骂了政府,虽然没有导致LB在所有的中国PC上面安装这么大的问题,但是损失了对政府的信任,只能算是两害相权取其轻。
那么,除了对抗以外,是否有一个相对好一点的解决办法呢?我相信是有的。希望我在这个话题下面写的第二篇,能够作为一块砖头,引出几块玉来。

5 Comments »

  1. 我即敌,且怒目相事实上政府的公信力在“虎照”事件之后就开始逐渐下滑。帝国的臣民越来越习惯于质疑政府,政府也开始习惯于利用法律来打压人民。如此,在帝国内部造成了隐隐的一种对抗状态。但是,不论是右派还是左派,他们一般的群体的思维习惯其实是一样的,非向,欲灭尽对方而后快。难以指望分散的,常常只能以谣言来维持团结的群众有所改变。所以,除非政府改变目前这种打右灯向左转的行政作风,公信力要想恢复,难阿!

    Comment by 都天感 — August 17, 2009 @ 9:02 pm

  2. 事实上政府的公信力在“虎照”事件之后就开始逐渐下滑。帝国的臣民越来越习惯于质疑政府,政府也开始习惯于利用法律来打压人民。如此,在帝国内部造成了隐隐的一种对抗状态。但是,不论是右派还是左派,他们一般的群体的思维习惯其实是一样的,非我即敌,且怒目相向,欲灭尽对方而后快。难以指望分散的,常常只能以谣言来维持团结的群众有所改变。所以,除非政府改变目前这种打右灯向左转的行政作风,公信力要想恢复,难阿!

    Comment by 都天感 — August 17, 2009 @ 9:03 pm

  3. 感觉上其实和那公司的信誉无关,事实上他连被质疑的资格都没有呢。

    政府长久以来在网络上把自己塑造成1984的老大哥形象,却又没有老大哥的实力,当然就只好在不断质疑中次次失血了。

    感觉无解呢,就算格林达姆像博主希望的那样完美,政府一样会被骂――因为比4千万的垃圾更糟糕的,是言论控制啊,虽然这东西哪都有,但不得不说的是,政府的方法从跟本上就错了。

    一点浅见,博主勿怪。

    Comment by 用手机重新写是很痛苦的 — August 17, 2009 @ 10:33 pm

  4. “政府长久以来在网络上把自己塑造成1984的老大哥形象,却又没有老大哥的实力,当然就只好在不断质疑中次次失血了。”

    zf的言论控制手段低级得可笑,我在小学的时候已经隐隐约约意识到了(也许是因为在广东?)

    别的不说,在我看到某些例子中,米国政府就聪明多了…是因为时间不够长还没学会怎么玩么?

    Comment by Sword-Breaker — August 18, 2009 @ 2:18 am

  5. That makes sense

    Comment by armani watches — December 2, 2012 @ 7:52 pm

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